Urban Break

Grievance Officer

Last updated 17 October 2026

Anyone can complain about content or an account on Urban Break here, whether or not you have an account.

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What is it about?

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1. Grievance Officer

Santhosh Devadiga
Email: santhoshrdevadiga@gmail.com

Appointed under rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

2. How fast we respond

  • Every complaint is acknowledged within 24 hours, with a ticket number.
  • Content that shows you in a sexual act or nude, or is a morphed image of you: removed or disabled within 24 hours.
  • Other requests to remove content or an account: resolved within 72 hours.
  • Everything else: resolved within 15 days.

3. If you disagree with our decision

You can appeal to the Grievance Appellate Committee within 30 days of our reply, at gac.gov.in.

4. Faster ways for some things

  • Signed in? Use Report from the ⋯ menu on any post, photo, message, profile or trip: it reaches moderators straight away and can hide the content at once.
  • Questions about a strike on your account: Profile → Account status → Appeal.
  • In danger right now: call 112.